Integra DeliveryTrack product management is currently in talks with Definitive Homecare Solutions, the creators of CPR+, to create an interface between Integra's delivery management solution, DeliveryTrack, and the CPR+ HME/DME software. DeliveryTrack currently services long-term care, retail, specialty, assisted living, hospice and various HME/DME pharmacies. In our efforts to bring the DeliveryTrack solution to all pharmacy markets we are continually working on new interface developement and partnerships.

Definitive Homecare Solutions, Ltd. develops and licenses its billing and business management software solution, CPR+, to specialty pharmacy, home infusion, and HME/DME providers nationwide.

We will provide an announcement once this is in place.

Integra prides itself on providing first-class customer support. Not to brag (ok, we're bragging a little) but this was an email we just recieved from one of our customers. With a competitive market and many options for our customers to choose from it is important our service and support is the best in its class. We appreciate all communication from our customers as it drives us to, in this case, continue doing the best we can do.

"I wanted to express my thanks to and appreciation for Matt Henry.  He has been working with us over the last several weeks to set up 2 new processes in DocuTrack that we discussed at the user meeting in February.  During this time, we’ve had a change in our network administration staff and Matt was wonderful in helping Wade through that side of the setup.  Matt never fails to respond quickly, professionally and with easy-to-understand instructions for those of us who don’t speak the IT language very well.  I just wanted you to know how much I appreciate working with Matt and what an asset he is to Integra!"

Thanks so much,
Ann

Ann R. Damon, PharmD, CGP, SixSigma Black Belt
Executive Director Process Development
United Pharmacy Services

DocuTrack Product Management is currently in interface discussion with CoverMyMeds. CoverMyMeds helps physicians and pharmacists complete Prior Authorization and other insurance coverage determination forms for any drug and almost all drug plans. We will keep customers apprised of our progress and look forward to a successful interface and partnership with CoverMyMeds.

To learn more about CoveryMyMeds visit them here.

At Integra, we have all heard stories of DocuTrack users working on DocuTrack from remote locations; meetings, customer sites, tradeshows, etc.  Integra's National Sales Director, Jim McDonald, was sitting in the at a MHA Business Summit General Session listening to former Senator Tom Daschle’s speech (picture on the screen). In front of him he noticed DocuTrack on an attendee's screen. The gentleman was toggling back/forth from Framework to DocuTrack and processing orders. As he was able to monitor operations while out of the office, he would text, as he is in this picture, when he had a question about something in the pharmacy.

Integra strives to make our pharmacy customers more efficient and it makes us proud to see DocuTrack's features and capability truly utilized in the field, and in this case, remotely.

To learn more about this capability feel free to contact us!

The DocuTrack 5.0 Limited Product Release (LPR) is progressing very well. Integra is expecting to have the next four LPR sites installed in the next two weeks with the goal to have 10 sites by the up and running by the third week in January. Installed customers are happy with the product and have already begun to notice substantially faster processing and increased ease of use.

In 2010, Integra, Inc. attained Gold Certified Partner status in the Microsoft Partner Program with competency in Networking Infrastructure Solutions.  Continuing to meet the requirements of a Gold Status Partner, Integra has renewed its partnership until 2014. Integra demonstrates expertise with Microsoft technologies and the proven ability to meet customers’ needs.

“We place tremendous value on our partners, which help us deliver solutions and applications to customers,” said Ward Ralston, group product manager for Windows Server at Microsoft Corp. “Solutions competencies provide an integrated partnering framework that recognizes an enterprise’s expertise and rewards it for the effect it has in the technology marketplace. It also allows companies to demonstrate for customers their broad knowledge of building wide-ranging solutions based on Microsoft technologies, such as setting up networks using Windows Server 2008 and the Windows Essential Server Solutions product line.”

The latest version of Integra’s workflow and document management product, DocuTrack 5.0, has begun its Limited Production Release (LPR). DocuTrack 5.0 has now been successfully installed in two pharmacies after nearly three years of intensive product design, development and testing. This latest version represents a near complete re-write of the original product and incorporates many technical improvements including:

• New smart-client (no longer reliant on Internet Explorer)
• Completely re-designed user interface with similar look for seamless customer transition
• Free integrated PDF viewer (Adobe Acrobat is no longer required)

Integra’s CEO Kevin Welch says “the net result of these changes is substantially higher application performance, less network utilization, and increased user productivity. Furthermore, in the future Integra will be able to build many new enhancements into DocuTrack that were technically infeasible before. These include integrating a workflow editor and Rx-based workflow.”

The first Limited Product Release site was successfully installed with DocuTrack's newest version, 5.0. A team of four Integra representative from product management, client services and support completed the installation on Tuesday night, November 8th. The installation went well and Integra support will now monitor the product over the next two months. After this time, Integra expects to begin additional deployment of DocuTrack 5.0.

Integra is scheduled to install the much anticipated DocuTrack 5.0 in the first Limited Product Release (LPR) site next week, 11/8. This particular release contains over 200 new features with additional features included in future versions of 5.0. This marks an important milestone for the release and Integra is looking forward to bringing its capabilities to its customers.