Efficient and Accurate
Cut Down on Manual Tasks
DocuTrack helps your pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. The ability to access orders instantly means quick, accurate answers to customers’ questions and elevated staff productivity. Reports provide monitoring of your pharmacy’s productivity in real time.
Customizable Pharmacy Workflow
Tailored for Your Pharmacy
DocuTrack’s editable workflow and import rules allow you to mirror your current pharmacy processes for seamless adoption. Customize user roles and monitor staff or work remotely.
Quick and Easy Audits
No Longer Live in Fear of Audits
DocuTrack’s Audit Assist will quickly process and build all the documentation needed to fulfill a pharmacy audit. An advanced content management system, each document has a complete audit history for every action taken.
Pharmacy Workflow Automation
Faster Processing with Automation
Reduce triage staff. Automated features with barcoding, custom routing rules, and ePrescribing integration allow for streamlined pharmacy workflow and faster order processing. For example, STAT orders can be automatically assigned to the correct handler.
Powerful Search Features
Have Answers for Your Customers
With one click, DocuTrack’s Unified Search gives you the ability to find prescription status from DocuTrack, Axys, and DeliveryTrack. Access order progress quickly to answer customer inquiries of “Where’s my med?” and provide prescription verification. Performance reports let you see volume trends in the pharmacy while customizable alerts notify you of any order backups.
Reliable Accountability
Your Information On-Demand
Keeping records via DocuTrack means being able to find them when needed. You have the assurance that procedures and pharmacy workflow have been followed, thanks to an end-to-end system that stores all necessary documents – and makes them easy to recall, unlike with paper files.
99.99%
Uptime
18.9M
Documents per Day
1,000
Trees Saved per Year
See What Our Customers Are Saying
“DocuTrack has increased our customer service by allowing us to get answers for customers faster. We don’t have to ask a customer to hold while we go look in a filing cabinet for a delivery list or order.”
– Chief Operating Officer
“We were looking for something that would tie all the departments together and increase efficiencies.”
– President
“Having a system like DocuTrack lets me spend more time with my patients, more time with the customers, and more time growing our relationships.”
– Pharmacist
“With DocuTrack, you can send a document that has everything that happened on it (and) that’s huge. In the end, it’s going to help the residents and the patients, which is why we do what we do.”
– Director of Operations
“We’ve actually had Medicare auditors walk into our building unannounced and want us to provide documents quickly. We’ve been able to do that and really haven’t had deficiencies on the Medicare side because it’s so easy and quick to find those documents in DocuTrack.”
– Operations Manager
“There’s no more putting the customer on hold or saying we’ll call you back and going to pull a file. It’s right there, right in front of you with the click of a button.”
– Marketing Director
“I just did an audit in two minutes flat! Thank you, DocuTrack! Normally that would have been a 30-60-minute task. Oh, how I love this system even more than I already did!”
– Billing Coordinator
“Documents come in. They’re imported directly into DocuTrack. They’re then routed to where they need to go. So, all the paper handling and the printing and the fax issues are gone.”
– IT Manager
Software Extensions
Boost your productivity with these software application extensions.
Process Automation
Are you wasting time and talent in your pharmacy on routine tasks? Adding process automation to your pharmacy workflow can make a real difference. Reduce manual tasks so your staff can focus on high-priority items that require a personal touch.
Active Directory
Centralize user management by reducing your IT tasks and simplify the complexity of HIPAA compliance. Monitor and safeguard your information with two-factor authentication (2FA).
Barcoding
Enable recognition of four different types of barcodes to further automate your pharmacy workflow.
Interfaces – eHR/eMAR
DocuTrack interfaces with more than 60 industry technologies, which provides complete flexibility and scalability to grow your business and improve efficiency.
Secure Messaging
Connect and exchange information between your customers and vendor partners, using tools that work best for you.
Direct Print
The remote, virtual print capability enables printing into DocuTrack from insite or outside your network.
Real-Time Viewer
Web-based pharmacy workflow visibility. Monitor workflows and system alerts to better manage your time.
Integra Cloud Fax®
Modernize your pharmacy fax software system and reduce costs related to handling paper documents. Integra Cloud Fax is a powerful, easy-to-use, HIPAA-compliant solution with enterprise-level flexibility and no hidden fees.
Let’s Make Things Happen
Grow your business strategically and improve patient care.
