Flexible Communication

Integra offers options for secure communication and data transport.

DocuTrack’s integrated Secure Messaging allows communication via email or text between you and your customers.

Improving Data Handling & Communication

Integra offers clients a multi-faceted, flexible approach to communication. We connect you to your customers and vendor partners securely so you can exchange data and information using tools that work best for you.

  • Industry recognized methods.
  • Secure email transport.
  • e-Prescribing options.
  • Compliant text messaging.
  • Security through encryption.
  • Fully HIPPA-compliant.
  • Supported by industry standards.

Preferred By Customers

Move toward HIPAA compliant email and text messages right from your DocuTrack desktop. Communicate in ways your customers prefer.


Meet Client Demands

Better communication mediums and more reliable data transport means a healthier, longer-lasting relationship with your customers.


Complete Work Faster

Secure transport for patient record updates, order clarifications, Refill Too Soons, insurance information, medication authorizations, and more.

Learn More

Learn more about Integra Secure Messaging and get all your questions answered. Visit our Library.

Secure Messaging

Helping You Manage Your Work Efficiently

“Ultimately, we want to give pharmacies the ability to manage their work in the most efficient manner, regardless of how that work comes into the pharmacy or what that work is. That is what we have focused our solutions on doing. You can’t truly manage work until you consolidate it. That’s what we are trying to achieve.”

Louie Foster, Integra’s Executive Director of Product Management

Direct Mail
Automate and modernize your Long-Term Care pharmacy communication. Secure email is seamlessly integrated into DocuTrack’s existing workflow.

Send Email Securely, Direct From DocuTrack

Send documents, communication, and patient information via your existing internet connection to your Direct Network. Similar to email, Direct Messaging is reinforced with an added layer of security and trust-in-identity, helping to ensure HIPAA compliance.

  • Securely send PHI over the internet.
  • Eliminate the hassle of passwords.
  • Ensure security of patient data.
  • Eliminate risks surrounding human error.
  • Increase convenience for you and your customers.
  • Meet current and future regulatory standards.

1.5+ Million Emails

Over 50,000 healthcare providers already have Direct email addresses. Get the benefits of secure email now, while preparing for future requirements.

Prepare for HIE

Prepare for the next stage in collaborative care. Direct addresses enable connection to Health Information Exchanges and prepare you for future growth.

Business Protection

Don’t risk costly Privacy Rule violations by accidentally sending sensitive patient information over insecure communication mediums.

Get the Datasheet

Learn more about Integra Secure Messaging and get all your questions answered. Visit our Library.

Secure Text
Secure Messaging
Get questions answered quickly and grow your LTC pharmacy with Secure Text.

Communicate Faster, In a Way Customers Prefer

90 percent of text messages are read in under three minutes. Secure text messaging, sent right from your desktop, will get your team the answers they need faster.

  • Capitalize on the immediacy of text.
  • Eliminate costly phone hold/wait times.
  • Keep your team on task.
  • Quickly handle simple questions.
  • Simple integrated DocuTrack chat window.
  • Single DocuTrack logon simplifies process.

HIPPA & DEA Compliant

Send messages securely and safely in DocuTrack while you work. No more chasing, no more waiting. Keep working and growing your business.


Simple Integration

Designed by industry experts, Secure Text Messaging helps you keep your current customers happy, and add new ones with the time you save.


Eliminate Waste

Secure text eliminates wasteful holding and searching for answers. Get immediate answers while your team continues to work.


Need a Little More?

Have a question on how it all works? Check out additional resources in the Integra Library.

Take control of how your long-term care pharmacy receives and processes electronic prescriptions with the eRx Module.

Take Control of Your Electronic Prescriptions

The eRx Module gives pharmacies control over how they receive and process electronic prescriptions, allowing incoming NCPDP 10.6 messages to be processed through DocuTrack import rules and pharmacy workflow.

  • Fully NCPDP 10.6 and EPCS compliant.
  • Preserves XML compliant with 10.6 regulations.
  • Highly flexible and configurable.
  • Alerts monitor incoming eRx messages.
  • Customizable message templates.
  • Information displayed in readable, standard script format.
  • Simple, remote install with no downtime.
  • FREE to DocuTrack customers.

Free With DocuTrack

DocuTrack is built to be the central repository for all incoming orders and content. We want to make this easy and affordable for our clients. You’re welcome!


Centralized Handling

The eRx module handles new Rx, Cancel Rx, Resupply, Refill Response, and Census in easy to use templates that save your team time and resources.


Simplified Audits

Gain access to your complete electronic eRx history quickly and easily for easy answers during audits. Cut down on paperwork chasing and grow your LTC business.


More on the Module

Learn more about the DocuTrack eRx Module in the DocuTrack Add-Ons section of our Library.

Schedule a Demo