Eliminate labor-intensive searches. Find any document or signature in seconds. Organize and store all the documents and media that keep your pharmacy running.
Enhanced Customer Service. With one click, Unified Search gives you the ability to find a prescription's status from DocuTrack, PrimeCare, and DeliveryTrack. Access order progress quickly to answer customer inquiries of “Where’s my med?” Performance reports let you see volume trends in the pharmacy.
Simplify Communication. DocuTrack provides staff with tools to examine confusing orders and view a document’s complete history so they don’t have to make needless clarification calls to the facility. Employees can instantly fax clarification requests and customizable forms directly from DocuTrack, keeping them at their desks and available for customer service.
Quick and Easy Audits. You no longer have to live in fear of audits. DocuTrack’s Audit Assist will quickly process and build all the documentation needed to fulfill an audit. Additionally, each document has a complete audit history for every action taken.
Efficient and Accurate. DocuTrack cuts down on manual tasks and helps your pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. Being able to access orders instantly means quick, accurate answers to customers’ questions and elevated staff productivity.
Faster Processing with Automation. Reduce triage staff. Automated features with barcoding, custom routing rules, and ePrescribing integration allow for streamlined workflow and faster order processing. For example, STAT orders can be automatically assigned to the correct handler.
Staff Efficiency. DocuTrack cuts down on manual tasks and helps your pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. The ability to access orders instantly means quick, accurate answers to customers’ questions and elevated staff productivity. Reports provide monitoring of your pharmacy’s productivity in real time.
Reliable Accountability. Keeping records via DocuTrack means being able to find them when needed. You have the assurance that procedures have been followed, thanks to an end-to-end system that stores all necessary documents – and makes them easy to recall, unlike with paper files.
Enhanced Customer Service. Instant retrieval of documents and prescription status lets you answer customers’ questions quickly, so you don’t have to put them on hold or call them back.
Faster Processing. Barcoding, custom routing rules, and ePrescribing integration facilitate faster processing, which streamlines workflow.
Complete Flexibility and Scalability. Tailored for your pharmacy with editable workflow and import rules. DocuTrack is scalable and can mirror your current pharmacy processes for seamless adoption. Customize user roles, monitor staff, or work remotely. Plus, DocuTrack interfaces with over 60 industry technologies.
Talk to a Sales Rep
Our sales team can help you understand Integra’s offerings, answer questions, and guide you toward the products that best fit your needs.