CRM Data Analyst – Spartanburg, S.C.

What You’ll Be Doing:

  • Communicate with various business stakeholders, translate their business objectives into practical, end-user specific lay-outs like forms, dashboards, reports and program logic.
  • Collect, review and analyze data generated from multiple legacy business programs.
  • Identify key data fields from multiple data sources and map them into Dynamics 365 entity fields.
  • Utilize Microsoft Office products like Excel, Word, PowerPoint, Visio for data analytics, reporting and presentation.
  • Understand Relational Database concepts to assist team members in creating Microsoft SQL Server based schemas and data warehouse.
  • Assist CRM team in creation/customization of Dynamics 365 forms for generating a pleasant user experience.
  • Create and manage various business operations related document templates on SharePoint.
  • Understand and utilize SharePoint and Portal application to create department, organizational and customer facing solutions.
  • Understand and use low-code PowerApps platform utilizing Power BI, Flow, Azure to create various business applications.
  • Use programming skills in C#, JavaScript, HTML, CSS for website portal content management.

Who Are We Looking For:

  • Analytical skills with strong database level expertise.
  • Strong skills in Microsoft Office 365 applications.
  • Creative problem-solving capabilities.
  • Clear collaborative style of communication and work style.
  • Data-driven decision maker.
  • Highly organized and detail-oriented individual who produces results at high standards.

Ability to:

  • Coach and mentor other team members.
  • Strong written and persuasive skills; demonstrate expertise in developing presentation materials; present complicated information, including data effectively.
  • Demonstrate interpersonal skills.
  • Overcome obstacles both departmentally, and organizationally.
  • Collaborate with teams both locally and remotely.

What Education and Experience You’ll Need to Have:

  • Bachelor’s degree in Engineering, Computer Science or Business Administration.
  • Minimum two to three years of professional experience in using Microsoft applications or other applications like Tableau, Click Dimensions for Analytics.
  • Experience working with a technology or consulting company preferred.
  • Experience with design/implementation of Data Warehouse along with dashboards will be of value.

Please note the following items before submitting your resume and cover letter:

  • This position is in-house only.
  • Please submit your cover letter and resume in PDF format. Thank you!
  • Relocation assistance available.
  • Smith Technologies is an Equal Opportunity Employer and Follows the Federal Guidelines for a Drug-Free Work Environment.

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Disclaimers

  • Integra LTC Solutions, LLC. is an equal opportunity employer and Follows the Federal Guidelines for a Drug-Free Work Environment.
  • Offers of employment are contingent upon passing a drug screening and background check.
  • Integra is an EOE (Equal Opportunity Employer).