Applications Engineer (087) – Anacortes, WA

Who’s the Boss:

You’ll be working with Don Drohman, our DocuTrack Support Manager.

What You’ll Be Doing:

  • Address technical issues as they arise for our incredible clients.
  • Provide World-Class Customer Service for our incredible clients.
  • Provide front line and advanced technical support for our document management solutions.
  • Travel opportunities once you have proven your knowledge of our products and their implementation.

Who Are We Looking For:

  • Highly, highly, highly organized.
  • Extremely energetic.
  • Ability to think strategically.
  • Work collaboratively within a team.
  • Incredible attention to detail and precision.
  • Be willing to listen and let our clients explain their challenges.

What Experience You’ll Need to Have:

  • SMTP / FTP / WWW configuration, application pool and websites.
  • Networking with TCP/IP.
  • Windows Server 2003R2 / 2008R2 / 2012R2
  • Background in telecommunications systems specific to Faxing (analog & digital circuits / VoIP / Fax cards technologies).
  • Microsoft SQL Administration.
  • Software and hardware troubleshooting experience.

What Education You’ll Need to Have:

  • No educational requirements for this position.
  • Industry certifications are beneficial.

What Experience Would be Beneficial:

  • Understanding best practices for customer service.

  • This position is in-house only
  • Please submit your cover letter and resume in PDF format. Thank you!
  • Relocation assistance available.
  • Integra LTC Solutions, LLC is an Equal Opportunity Employer and Follows the Federal Guidelines for a Drug-Free Work Environment.

Apply for this Job Now

Disclaimers

  • Integra LTC Solutions, LLC. is an equal opportunity employer and Follows the Federal Guidelines for a Drug-Free Work Environment.
  • Offers of employment are contingent upon passing a drug screening and background check.
  • Integra is an EOE (Equal Opportunity Employer).