seminar-back-button

About

The leading provider of workflow management products in the long-term care industry, Integra services over 500 pharmacies with 20,000+ end users. Since its beginnings in 2008, the Integra User Seminar has grown exponentially to provide learning and interaction between pharmacy owners and staff, industry related exhibitors, and Integra management and support.

Integra's 8th Annual User Training Seminar will be held January 27-29, 2015 at the Grand Hyatt San Antonio located at 600 E. Market Street right in the heart of downtown San Antonio.  Find a treasure trove of rich art, American history, and Southwest culture just minutes from The Grand Hyatt. Explore nature's wonders, the San Antonio River Walk, downtown shopping and nightlife, the Alamo, golf, or visit theme parks and attractions. This premier location makes an ideal base for a memorable visit.

San Antonio’s River Walk is one of the most visited sites in Texas, providing scenic pathways and waterways for the city’s cultural and historic sites, as well as a picturesque link between restaurants, hotels and shops. Experience the city’s rich heritage with well-preserved landmarks, ranging from five 18th century Spanish colonial missions to an opulent 1860s residential area to museums displaying exhibits and artifacts that celebrate the city's past. Designer boutiques, a Mexican market, great dining options, and entertainment are all within a short stroll of the Seminar.

WHO SHOULD ATTEND

Whether you are an owner, executive, manager, or general user, the User Seminar can provide ideas and instruction for you to better use some of the most valuable tools in your pharmacy. DocuTrack, DeliveryTrack, Nextra, and Logix users will experience hands-on labs, I.T. & superuser workshops, pharmacy information system breakout sessions, our requested one-on-one sessions, a keynote speaker, and other classes and events.

Attracting nearly 200 attendees from more than 100 pharmacies, the Integra User Seminar is the perfect place to network. Discuss new ways other pharmacies are using Integra products, learn about new features and functions, see ways to improve your pharmacy's efficiency, and make connections with others in the pharmaceutical industry.

REGISTRATION FEES:

$165 p/p - first attendee from each pharmacy (on or before November 1, 2014)
$135 p/p - additional pharmacy attendees after first attendee at $165
$195 p/p - every registering attendee after November 1, 2014

JUSTIFICATION TOOLKIT
We understand that many pharmacies' travel and continuing education budgets have been reduced, and you may need to justify the cost of meeting travel and attendance. To help you in this process, we have provided a justification tookit to assist you as you seek funding for your attendance at the Integra Seminar. The toolkit consists of a letter you can send to your manager, a ROI chart, and a page of testimonials from the 2014 Seminar. The letter and ROI chart are customizable and we encourage you to modify them to your situation.

Letter to Manager Calculating ROI Testimonials


QUESTIONS? CONTACT US NOW

If you have any further questions not answered throughout the Web site, you can contact us by:

We look forward to seeing you in San Antonio!

Reviews

The 2014 Seminar in New Orleans was a great success with nearly 200 attendees from over 100 pharmacies and 22 vendor partners. Attendees, guests, Integra staff, and exhibiting vendor partners combined brought over 250 to the Seminar held at the New Orleans Marriott.

Enough from us though! Let's hear from Integra customers.

“It was a great way to have simple questions answered. More importantly. It was the best opportunity to chat with the other customers about how they used the products being discussed.”
~ Brent Atwell, Wellness Concepts (2014)

“Loved the one-on-one session! The Pharmacy Best Practices was extremely helpful as well. Thanks!”
~ Jenna Merchant, Shared Pharmacy (2014)

“The Integra staff as always did a tremendous job, keep up the good work!”
~ Keith Minich, RX Express (2014)

“Overall an excellent event! I came away with more knowledge…I do not think you can ask for more. Thank you for a great time.”
~ Artie Bridges, Pharmacy Partners of GA (2013)

“Very in depth and great information from knowledgeable individuals!”
~ Marc Kaufholz, MediPack Pharmacy (2013)

“Very informative and extremely beneficial. Great speakers, great location, excellent planning, and the information available was easily attained with each presentation.”
~ Dave Hicker, Mercury Pharmacy (2013)

“Integra is a great company to partner with and I have the utmost respect for the integrity of your organization. The support is fantastic and very helpful even when the issue does not lie with Integra software they are very helpful and diligent about getting us help. It was so nice to put names with faces and learn more about your products.”
~ Lisa Lassiter, Guardian Pharmacy (2014)

“We love our Nextra Team!! They are definitely the 'cream of the crop' and I am so proud to be working with them!”
~ Laura Nelson, Covenant Pharmacy (2014)

Program

TUESDAY, JANUARY 27, 2015

12:00 p.m. - 5:00 p.m. Registration
  Registration will be held onsite, exact location TBA.
12:00 p.m. - 5:45 p.m. One-On-Ones
  This year's schedule is packed. Selecting a Tuesday
  session allows you to attend more classes later on.
6:00 p.m. - 7:00 p.m.     Welcome Reception
  Join us at the Grand Hyatt Bowie Rooms for light
  hors d'oeuvres, drinks, entertainment, and welcome.
 

Note: All classes/sessions have 15 minutes scheduled in between them to allow you to transition from
one class to the next with no stress. Of these breaks you will see only refreshment breaks listed below.

WEDNESDAY, JANUARY 28, 2015

7:00 a.m. - 7:50 a.m. Breakfast provided by Integra
8:00 a.m. - 9:30a.m. Keynote Speaker - Larry Johnson
9:30 a.m. - 9:45 a.m. Schedule Planning - Take this time to plan out
  your schedule, using our printed planning grid
  or the Seminar mobile application.
9:45 a.m. - 10:00 a.m. Morning Coffee & Refreshment Break
10:00 a.m. - 11:00 a.m. Select A Class, LABS, & One-On-Ones
11:15 a.m. - 12:15 p.m. Select A Class, LABS, & One-On-Ones
12:15 p.m. - 2:00 p.m. Lunch & Exhibit Hall - Lunch served at 12:15
2:15 p.m. - 3:15 p.m. Customers Speak! Stand Up Hall – All Attendees
3:30 p.m. - 4:30 p.m. Afternoon Refreshment Break
3:30 p.m. - 4:30 p.m. Select A Class, LABS, & One-On-Ones
  CE Course: Affordable Care Act & Congress
4:45 p.m. - 5:45 p.m. Select A Class, LABS, & One-On-Ones
  CE Course: Affordable Care Act & Congress
  (continued from 3:30 slot, runs to 5:15 with Q/A)
6:30 p.m. - 9:30 p.m. Dinner Event at Briscoe Museum on the Riverwalk

 

THURSDAY, JANUARY 29, 2015

8:00 a.m. - 8:50 a.m. Breakfast provided by Integra
9:00 a.m. - 10:00 a.m. A Pharmacist's Perspective: Evelyn Beach, RPh
  - General Session for all attendees
10:15 a.m. - 11:15 a.m. Select A Class, LABS, & One-On-Ones
11:15 a.m. - 11:30 a.m. Morning Coffee & Refreshment Break
11:30 a.m. - 12:30 p.m. Select A Class, LABS, & One-On-Ones
12:30 p.m. - 2:15 p.m. Lunch & Exhibit Hall - Lunch served at 12:30
2:15 p.m. - 3:15 p.m. Select A Class, LABS, & One-On-Ones
3:30 p.m. - 4:30 p.m. Select A Class, LABS, & One-On-Ones
4:30 p.m. END OF SEMINAR
   

Class Descriptions

Brief class descriptions are listed below. For more information, click on the button on the right to download the schedule overview and detailed class descriptions.

DOCUTRACK CLASSES

Elevating Workflow*       Instructor: Ellen Williams, Consultant
This class will cover how to think about workflow, as well as building and editing document data and search folders. Version 5 users will learn to adjust search folders, add document types/ statuses/priorities, and read the black hole report. 

*Class will have similar content to 2014 workflow course.

Expanding on Document Import Rules*      Instructors: Keri Nelson, Account Manager & Matt Henry, 4th Level IT
Version 5 users will learn to identify criteria to build basic document import rules and utilize them to efficiently route documents to specific search folders. This class will cover the general workspace and uses, and global routing versus document import rules.amed expressions as they relate to eMAR/DLT manifest/fax notification documents

*Class will have similar content to 2014 import rules course.

The Basics of Form Creation       Instructor: Pam Maddox, Account Manager
For users who would like to learn or freshen up on form building for DocuTrack. This class will prepare you to build forms on your own and understand the various uses of forms within the pharmacy. Also included is a basic introduction to the enhanced benefits Logix can bring to form auto-population. 

Shaping DocuTrack – Product Roadmap       Instructor: Louie Foster, Product Director
This interactive session will explore product functionality you would like added to the development roadmap or industry trends you think should be considered during mapping for future releases.

Faxing Choices: The Big Picture       Instructors: Pete Wutzke, Project Manager & Jim McDonald, Sales Director
A look at faxing options in today’s marketplace including cloud, digital, and analog. Integra fax experts will explore the pros and cons of server-based applications, new technologies such as FoIP, outsourced/off-premise solutions, and cloud providers. They will discuss the current state of analog phone service and provide a comprehensive look the Integra Cloud Fax Service (ICFS) and Fax DR. Learning objectives:

Enhanced Reporting: Crystal Reports       Instructor: Pete Wutzke, Technical Projects Manager
In this class, you will learn the basics of creating reports against DocuTrack using Crystal Reports.  You will see some sample reports and learn the basics of linking to DocuTrack, finding the data you are looking for, grouping and totaling your results, and formatting the output for readability and ease of use. 


IT CLASS

Advanced Information Technology*       Instructor: Thomas Stevens, Technical Resources Manager
For advanced IT users only. Explore the ways that DocuTrack interfaces with fax and pharmacy systems using SOAP web services and COM objects. Learn the fundamentals of the DocuTrack Direct Connect API. Examine how your pharmacy system communicates with the Direct Connect API to create associations. See how the Zan image printer can be used to insert documents and use text on the document within DocuTrack. Review performance considerations with virus scanners and virtualization. 

* We request that only attendees with basic to intermediate knowledge of the above content attend this course.


DELIVERYTRACK CLASSES

Introduction to DeliveryTrack       Instructor: Darrell McCarroll, Account Manager
This class is for customers that would like a basic introduction to DeliveryTrack (DLT). Explore the capabilities and features of DeliveryTrack and learn how it can enhance your delivery process. Get hands-on with mobile devices and see first-hand the benefits DeliveryTrack can provide to your pharmacy. 

Shaping DeliveryTrack – Product Roadmap       Instructor: Raymond van Rooyen, Product Director
This interactive session will explore product functionality you would like added to the development roadmap or industry trends you would like considered while mapping out future releases. 

DeliveryTrack Android       Instructor: Raymond van Rooyen, Product Director
For both existing and potential DeliveryTrack customers. DeliveryTrack has joined an ever growing Independent Software Vendor (ISV) community in the logistics and delivery software industries and migrated from Windows Mobile to the Android OS platform.  Depending on their scanning requirements, pharmacies can now choose between rugged devices or commercial-grade smartphones. This course outlines the advantages and possible challenges of moving to Android, and will give users a hands-on experience of the application in action. In addition, we will cover how this transition affects product deployment, licensing, and support. 

COMBINATION CLASS

DocuTrack & DeliveryTrack: The End-to-End Process       Instructor: Kurt Johnson, Account Manager
For users who have both DocuTrack (DT) and DeliveryTrack (DLT) or are looking to have both applications. This class will cover searching for manifests in DT and DLT, reports, routing manifests (notes fields with import rules and text criteria), audits, handling returned drugs, interface functionality, and the impact of adding business units. 


NEXTRA & LOGIX CLASSES

Nextra Breakout Session       Instructor: Ginna Sloan, Product Director & Evelyn Beach, RPh.
These breakout sessions will provide an overview of how Nextra works for you and your pharmacy. We will cover integration with DocuTrack and DeliveryTrack, demonstrate Nextra’s speed and efficiency, discuss adaptation and ease of learning, and take a look at Nextra’s high-level timeline.

Nextra Discovery Stations        Instructor: Darcy Allison, Account Manager
Staffed Nextra workstations will be positioned in the main pre-function area allowing easy accessibility to attendees who wish to drop by and learn more about Nextra. Get a brief demonstration, have your questions about the product answered, and discuss the benefits of Nextra and how it would fit into your pharmacy. 

Logix Breakout Session       Instructors: Louie Foster, Product Director & Dustin Harrell, Logix Support Manager
This course will focus on using, configuring, and creating processes and DocuTrack workflow automation within Logix. Topics will include current and soon to be released features and provide the audience a venue to discuss these features and provide feedback. 


GENERAL SESSIONS

A Pharmacist’s Perspective: Elevating Product Use and Integration       Instructor: Evelyn Beach, RPh.
Elevate your use of Integra products to an even higher level of integration and functionality between products, and expand your current understanding of the capabilities of DocuTrack and DeliveryTrack.

Stand Up Hall       Instructor: All Integra Staff
Wildly successful in 2014, this lively, active, participatory platform encourages discussion amongst our foremost product experts…you! This will be an open room with white boards set up where Integra staff will facilitate discussion. Bring your questions and ideas regarding workflow, Logix, Nextra, e-prescribing, secure messaging, faxing, IT, interfaces, and any other technologies or industry trends you wish to discuss.

 

Scheduling Help

Integra will provide a full class schedule planning grid on September 1. This will allow you to see what classes are being offered at what time. From this you can create your own personal schedule, deciding which classes you would like to attend. We will also provide suggested tracks based on your role using Integra products which so you can either select your own or choose from our pre-set list of schedules.

Samples of Upcoming Suggested Educational Tracks* for:

  • Discovery Track: All new courses exploring new products, faxing choices, reporting options, etc.
  • DocuTrack End User: Mix of new and basic classes including workflow, reports, doc import, etc.
  • DocuTrack End User taking C.E. course: Mixed courses including workflow, reports, and C.E.
  • Potential DeliveryTrack Users: DLT focused courses ranging from basic intro to in-depth learning.
  • Current DeliveryTrack Users: Mixed track focused on product future, new handheld platforms, etc.
  • Advanced IT: Mixed track including in-depth IT, advanced reporting, product direction, etc.

*Your educational track is fully customizable. We will provide you a schedule on September 1 from which you can begin planning your desired course schedule. There will also be time provided at the show where you can do this on your printed schedule or directly from the show mobile application.

Speakers

ASCP Executive Director & CEO presents "Industry Trends."

Frank Grosso, RPh, Executive Director & CEO of ASCP (American Society of Consultant Pharmacists) will lead three hour-long breakout courses focusing on timely industry topics being faced by pharmacy owners and managers. 

With 35 years of long-term care pharmacy experience, Grosso has served as Vice President of Pharmacy Services for Genesis HealthCare and Vice President of Pharmacy Operations for NeighborCare Pharmacy. He has also been an active participant on numerous ASCP committees and been involved in key issues such as short-cycle dispensing, implementation of Medicare Part D, and controlled drugs.

 

Keynote Speaker, Larry Johnson, CSP presents "Turn your customers into raving fans."

Larry delivers fresh insights and practical “how to’s” for leading change, retaining customers, and developing effective work relationships. His clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, Tektronix, the HON Company, and the American Medical Association. Make sure your customers just DON’T like you – make sure they LOVE YOU!

For more about Larry and his presentation click here.

 

 

Keynote

2015 Keynote Speaker - Larry Johnson, CSP

Larry delivers fresh insights and practical “how to’s” for leading change, retaining customers, and developing effective work relationships. His clients include Harley-Davidson Motor Company, Nordstrom Department Stores, American Express, United States Telecom Association, JP Morgan Chase Bank, Lloyds of London, Tektronix, the HON Company, and the American Medical Association.

2015 PRESENTATION TOPIC - Turn Customers into Raving Fans
Make sure your customers just DON’T like you – make sure they LOVE YOU!

Research at the University of Texas found that customer satisfaction is no guarantee of customer loyalty. Customers who indicated on questionnaires that they were simply “happy” with a product or service were as likely as those who had no opinion at all to abandon the vendor. The only indicator that predicted long-term loyalty was when customers used emotional words like “love” and “adore” to describe the vendor. In other words, if you want your customers to stay with you, they are more likely to do so if they LOVE YOU. Create Raving Fans and customer loyalty with stellar service.

So the question is, how to you get your customers to LOVE YOU?

Larry Johnson will show you how. In this fast-paced, entertaining and informative session, you will learn:

  • The “5/11 Squared” formula as it applies to word of mouth advertising
  • Creating positive customer perception from the first point of contact on
  • The importance of timely responses to customer requests
  • How to manage customer expectations so you don’t disappoint them
  • Five bonding behaviors that will put customers on your side
  • The Lagniappe principle that will keep customers on your side
  • Five critical questions to empower staff to solve customer complaints
  • Turning complaints into opportunities to shine
  • Twelve “no no’s” guaranteed to get rid of customers
  • How to deal with customer anger in a win/win way
  • How to keep your cool when customers are nasty, impolite and rude
  • Why delivering great customer service is good for your heart and soul

NATIONAL & INTERNATIONAL RECOGNITION

Larry was awarded the City of Phoenix Award of Excellence for designing and implementing that city’s team based quality improvement program. This program was featured in a PBS televised documentary by Tom Peters (co-author of In Search of Excellence).

Since 1986, Larry has presented to more than 2500 audiences in every state in the Union, as well as in the United Kingdom, Hong Kong, Malaysia, Indonesia and Australia. Larry was the #1 ranked speaker at the Inc. Magazine Workforce 2000 Conference. He has been invited to speak at eight International Customer Service Association Conferences.

EXPERIENCE

  • 4 years in health care management
  • 7 years as training manager in government and the private sector
  • 17 years as president of his own training and consulting firm

PUBLICATIONS

  • Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards Integrity, AMACOM Books, NY, NY, 2003. More that 40 articles published in national and international journals including Inc. Magazine’s Customer Service Update, the Journal of the International Customer Service Association, the Journal of the American College of Health Care Administrators, and Brown University’s Long Term Care Update.
  • Project Management DVD Program, CareerTrack Publications
  • Project Management, Audio Program, CareerTrack Publications
  • Beyond Customer Service DVD & Audio Training Program, an eight volume DVD training program
  • Constructive Confrontation, DVD training program

Past Keynotes

2014 Keynote Speaker - Vicki Hitzges

Vicki Hitzges started her career communicating with the public in the front office for the Dallas Cowboys.  Fifteen years later, she hosted their weekly TV show, “Special Edition.”

In between time, Vicki worked as a television news anchor and talk show host in Dallas, Texas where she interviewed five U.S. Presidents from Reagan to Clinton, as well as business moguls, movie stars and hall of fame athletes.  Later, she became a publicist because she knew how to get clients featured on TV and radio as well as in magazine and newspaper stories. One of her clients, motivational guru Zig Ziglar, impressed with Vicki’s creativity, urged her to speak and personally mentored her.  Within three months, Vicki had spoken from New England to New Zealand. 

Because she’s worked in communications all her life, Vicki knows the value of stories, humor, practical content, and audience interaction.  In 2004, she earned the Certified Speaking Professional (CSP) designation.  CSP is the highest earned designation awarded by the National Speakers Association to recognize proven speaking expertise and experience.  Fewer than 7% of speakers worldwide have earned this title. Vicki’s spoken across the U.S. and as far away as Qatar, Alaska, Panama, and Thailand.  

 

2013 Keynote Speaker - Jason Young

Culturetopia - The Ultimate High Performance Workplace
Based on his experience as an insider at famed Southwest Airlines and consultant to dozens of other Fortune 500 companies, Jason Young offers a dramatically different approach to creating and sustaining a high performance workplace. His solution for companies is to create an organizational culture where employees can do their best work and one that will produce the desired performance outcomes in productivity, profitability, employee retention and customer satisfaction. The key is intentionally identifying and developing the essential factors that impact performance for any organization: leadership principles, management practices, team alignment and employee behavior. These are the elements that truly define organizational culture and that have the greatest impact on results.
 

2012 Keynote Speaker - Dr. Brad Kile

The 2012 Keynote Speech by Dr. Brad Kile combined C.E. credits and an engaging discourse about the changes in long term care, home infusion, and oncology providers. The Affordable Care Act (ACA) features prominently as do the ACA provisions that came into effect in 2012. These provisions include the following: new payment models, financial incentives for providers, new requirements, and opportunities to diversify and expend pharmacy services.

C.E.

Integra is pleased to offer 1.5 CE credits for pharmacists at the 2015 Seminar.  Returning again is Dr. Brad Kile, PhD President of the Dumbarton Group. During his presentation, Brad will examine various aspects of current legislation and regulations with an impact on Integra customers. Attendees can earn 1.5 hours of pharmacist continuing education credits for the presentation. This course is open to all attendees, including those not seeking continuing education credits.

Policy Update: How The Affordable Care Act and Congress are Changing the Healthcare Marketplace

Dr. Kile will detail the implementation schedule of the Affordable Care Act  (ACA) and highlight key benchmarks of the law. Participants will learn which policies are being implemented on time and which policies may be delayed or will not implemented at all.  The program will also examine new payment models emerging as a result of the ACA, including new financial incentives for providers with Accountable Care Organizations, bundled payments, and value-based purchasing. Participants will learn about how to take advantage of new opportunities to diversify and expand their services.  Brad will also provide a timely update on specific changes by Congress and CMS including: home infusion therapy, Medicare Part D and Hospice coverage of medications, quality measures for post-acute care, expansion of competitive bidding for Durable Medical Equipment and diabetic testing supplies, transmission of electronic prescriptions, and, Medicare Part B payments.

Learning Objectives

  • Identify key health care policy issues in the Affordable Care Act (ACA)
  • Compare health care policies under consideration by Congress and the Centers for Medicare and Medicaid Services
  • Identify key changes in Medicare Part B payments under the Medicare Physician Fee Schedule
  • Describe opportunities for measuring outcomes and quality in post-acute care
  • Explain new reforms included in the Home Infusion Site of Care Act

Target Audience
Health care professionals with an emphasis on practitioners in the areas of: senior living, LTC pharmacy, infusion, respiratory, and oncology. The presenter will be addressing their education need to understand the evolving legislative and regulatory areas that impact their practices and the patients they serve.

Discussion of Off-label Utilization
The presenter does not anticipate any discussion of off-label utilization of pharmaceuticals.

About Brad Kile

Brad Kile is president of the Dumbarton Group, LLC, where he provides services to non-profit and corporate entities to assist them in navigating health care legislative and regulatory policy changes.  He is active at both the federal and state levels as an advocate in the areas of long-term care and government-funded prescription medication benefits.   Dr. Kile has extensive knowledge of state-level policies and the implications of federal policies on the development and delivery of state-based health care.  Brad received his PhD in health care policy from the Florida State University.  He earned a Bachelor’s degree from James Madison University and a Master’s degree from the American University in Washington, DC.

 

 

 

 

 

Exhibitors

The Integra User Training Seminar has become one of the few long term care focused conferences in the pharmacy circuit. Hosting over 100 closed-door pharmacies, exhibitors have the opportunity to personally interact with attendees through dedicated exhibit hall hours, speaking opportunities, and inclusion in ancillary events such as the welcome reception and off-site dinner event.

In its 8th year, the Seminar is being held at the Grand Hyatt in the heart of San Antonio, TX. Located in the downtown River walk district, the Hyatt is a beautiful blend of modernism and Latin culture with spaces uniquely suited to meetings and within easy walking distance of many restaurants, shops, and attractions.

In 2014, attendee demograhics consisted of owners, directors, managers, pharmacists, data entry techs, I.T. professionals, and others.

Outside of dedicated exhibit hours, vendors are invited to attend our seminar dinner event and welcome reception to allow for more face time with our customers. This is a valuable opportunity to participate in an intimate conference that provides a great deal of in-person interaction with potential customers.

We offer basic exhibitor options as well as enhanced sponsorship offerings to provide your company even more exposure. You can learn more about these in the Fees & Sponsorships tab. If you have any questions and would like to speak with us directly, please email us or call Integra's Marketing Director, Kirsten Koci, at (360) 588-0574 or Integra's National Sales Director, Jim McDonald at (727) 239-8986.

Don’t miss the opportunity to exhibit at the 2015 Integra User Seminar!

 

 

2015 Exhibitors

We are proud to welcome our 2015 exhibitors. Keep checking back as our exhibitor list grows.

Silver Sponsors

SDS Rx

Delivery and logistic services to the healthcare market is what we do. It's all we do. That’s why nobody does it better. At SDS Rx we provide the process, the information and the delivery network to move medication from pharmacy to patient.


Partners

Creative Strategies

Accu-flo is a complete point-of-care solution designed for use in assisted living, long-term care, rehab, and correctional facilities.  The entire system was designed with the pharmacy’s interest kept in mind, allowing the pharmacists and their staff to focus solely on resident care.


DOSIS

DOSIS is a fully automated 28/30/31-day blister card prescription fulfillment platform that fills, seals, and patient labels prescriptions for the Long-Term-Care pharmacy. DOSIS is manufactured by Manchac Technologies, a company focused on helping pharmacies manage prescription demands, maintaining regulatory compliance, and ensuring patient safety.


Managed Healthcare Associates / Net-Rx

Managed Health Care Associates, Inc. is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the alternate site health care provider. Net-Rx, an MHA solution, is a leading provider of pharmacy reimbursement solutions, offering a full suite of products to help lower costs and increase profitability.


Med Pass

MED-PASS offers an extensive line of documentation; regulatory and clinical reference; and in-service training resources for pharmacies serving long-term care, assisted living, home care and hospice.  In support of Integra’s DocuTrack module MED-PASS has added compatible bar codes on a wide variety of forms that includes medical records compatible with all major pharmacy software systems, controlled drug records, physician’s telephone orders, medication order/reorder forms and more.


MedCall

MedCall is the nation’s leading provider of back-up pharmacy claims management and on-call pharmacy services. Our comprehensive package of services includes saving your pharmacy 25%-40% on your current back-up pharmacy bill, managing your after-hours on-call duties, and providing access to our nationwide IV and delivery networks.


QS/1

QS/1’s PrimeCare has detailed facility management functions so high-volume pharmacies can customize the software to suit their operations. It’s ideal for pharmacies serving LTC, mental health, assisted living, board and care, or correctional facilities. QS/1 has software, services and support to help your high-volume pharmacy operate safely and efficiently for greater profitability.


Synergy Medical

SynMed™ by Synergy Medical is an automated dispensing system for solid oral medication. Blister cards are compactly designed and provide nurses the information they need to ensure control over drugs given to residents. Patients' names, medications, and the date/time to administer are all validated at a single glance. SynMed™ saves time, helps you avoid errors, and improves accuracy, so you can grow your business safely.


TCGRx

TCGRx provides pharmacy automation solutions. Our products include automatic tablet packagers, spoolers and vial fillers, tablet splitters, inventory control and will-call systems, in addition to shelving and pharmacy fixtures.  TCGRx uses light directed and barcode verified technology to manage the filling process.  Services include pharmacy design, installation, training, and support. All technology solutions offered by TCGRx accommodate short cycle dispensing.


Past Exhibitors

See below for a list past exhibitors. Visit our 2015 exhibitor page for to see vendors attending our upcoming show next January.

Partners

AmerisourceBergen

AmerisourceBergen Technology Group (ABTG) provides safe, smart technology solutions for our provider partners across the healthcare industry. From small community pharmacies dispensing a few dozen prescriptions per shift to multi-facility health systems supporting thousands of lives, ABTG has technology solutions that will help increase patient safety, streamline medication management processes and control costs.


C.E.D.S.

CEDS is dedicated exclusively to providing data entry services to LTC pharmacies nationwide. Among other services, CEDS performs refill processing, MAR and billing data entry, new facility setup data entry, and pharmacy information system data conversions. As the result, CEDS’ customers enjoy improved cash flow and productivity, and higher profitability.


Cardinal Health

Headquartered in Dublin, Ohio, Cardinal Health is a health care products and services company that improves the cost-effectiveness of health care. Cardinal Health, one of the largest suppliers of pharmaceutical and medical products, helps pharmacies, hospitals, physician offices, surgery centers and other ambulatory care sites simplify the business of health care, so providers can focus on patient care.


Complete Delivery Solution

Complete Delivery Solution is an online delivery portal that helps LTC pharmacies manage all stat deliveries from a retail pharmacy to a nursing facility.  Utilizing a national network of locally based couriers, CDS simplifies the process of managing deliveries by providing LTC pharmacies with the technology to track and monitor every delivery in one location.  Please visit our booth for a demonstration!


Creative Strategies

Accu-flo is a complete point-of-care solution designed for use in assisted living, long-term care, rehab, and correctional facilities.  The entire system was designed with the pharmacy’s interest kept in mind, allowing the pharmacists and their staff to focus solely on resident care.


DOSIS

DOSIS is a fully automated 28/30/31-day blister card prescription fulfillment platform that fills, seals, and patient labels prescriptions for the Long-Term-Care pharmacy. DOSIS is manufactured by Manchac Technologies, a company focused on helping pharmacies manage prescription demands, maintaining regulatory compliance, and ensuring patient safety.


Eldermark

A single, powerful platform - Streamlined support, data entry, health data access, and efficiency can only be achieved through a single robust platform like Eldermark. Resident data flows effortlessly through 10 major modules: Marketing, Custom Assessments and Clinical Forms Management, EMAR, Risk Management, Billing, General Ledger, Point of Care, Apple Nurse Call and Health Information Exchange.
 


Excel Rx

Excel Rx is the Exclusive Affiliate in this marketplace for Medassets (the nation’s largest Group Purchasing Organization). Excel markets the full suite of Medassets 1800 Vendor Contracts. Excel can save you money on the goods and services you purchase everyday including, but not limited to Pharmaceuticals, Medical Supplies, Capital Equipment, Office Supplies, and Purchased Services.  Contact us to start saving today!


Fleetgistics

Fleetgistics is the leading provider of custom dedicated, same-day logistics solutions, offering local service in over 100 major markets, nationwide. Our Scriptfleet service, dedicated to the logistics needs of LTC pharmacies, is well known for providing high value and extraordinary service, delivering meds on time and on budget. We utilize advanced technology, deep industry expertise, and a cost effective business model to Keep Life Moving for millions of Americans.


GeriScript

GeriScriptRx is the leader in backup pharmacy management services for long term care pharmacies.  GeriscriptRx provides long term care pharmacies with the lowest cost and most customer focused solutions for retail, IV, delivery, and after hours on call in the industry.


Health Business Systems

Health Business Systems (HBS) delivers next-generation pharmacy practice management systems and services to support all pharmacy environments—retail (independent and chain), institutional/nursing home and mail order/central fill (start-up and high-volume). As a leading pharmacy software and services provider, HBS provides comprehensive, efficient, and flexible long-term solutions aimed at generating both in-store and corporate efficiencies—irrespective of the pharmacy environment and configuration.


Honeywell

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. Honeywell provides the majority of devices used with DeliveryTrack. We have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.


IND Consulting

IND Consulting is team of 400 professionals focused on delivering cost effective solutions to Independent LTC Pharmacies.  We currently service over 600,000 patients in 48 states. Our deep expertise in LTC & DME operations helps our clients to increase profits.  We provide Data Entry services, Operational consulting services and perform Data Conversion & Migrations.


Infinx

CEDS is now part of Infinx Services, a healthcare process and IT solutions company based in California. CEDS is one of largest players in process management solutions for LTC pharmacies providing new & refill prescription entry, billing services - new admissions, pre authorization, insurance eligibility, census updates, payment posting, data conversion, and facility setup. Infinx brings strong process management, an excellent global delivery model, and a culture of long lasting client relationships.


JS Logistics

With 30 years of experience we understand that minutes matter when it comes to delivering time-sensitive packages. As a leader in the courier industry, JS Logistics specializes in the transportation of prescription drugs for pharmacies across the United States.  JS Logistics recognizes the benefits your business will gain by integrating technology into all aspects of our courier services, and specifically by implementing DeliveryTrack tracking software for our pharmacy partners who utilize the DocuTrack Workflow and Document Management Solution. Our experience, drivers, and technology make us a perfect choice for your pharmacy.


Managed Healthcare Associates / Net-Rx

Managed Health Care Associates, Inc. is a leading health care services and technology company that offers a growing portfolio of services and solutions to support the diverse and complex needs of the alternate site health care provider. Net-Rx, an MHA solution, is a leading provider of pharmacy reimbursement solutions, offering a full suite of products to help lower costs and increase profitability.


Med Pass

MED-PASS offers an extensive line of documentation; regulatory and clinical reference; and in-service training resources for pharmacies serving long-term care, assisted living, home care and hospice.  In support of Integra’s DocuTrack module MED-PASS has added compatible bar codes on a wide variety of forms that includes medical records compatible with all major pharmacy software systems, controlled drug records, physician’s telephone orders, medication order/reorder forms and more.


MedCall

MedCall is the nation’s leading provider of back-up pharmacy claims management and on-call pharmacy services. Our comprehensive package of services includes saving your pharmacy 25%-40% on your current back-up pharmacy bill, managing your after-hours on-call duties, and providing access to our nationwide IV and delivery networks.


Mission Critical Delivery Solutions, Inc.

Mission Critical Delivery drivers are employees, not independent contractors like most competitors. As a result, accountability and intensive LTC-Pharmacy industry training specific to the customer’s procedures are at the heart of everything we do. By driving best practices forged from over thirty years of LTC-Pharmacy delivery experience, Mission Critical continually pushes the envelope by increasing efficiencies and reducing costs for clients that can’t afford failure.


Parata

Parata’s intuitive solutions and services enable pharmacies to improve safety, productivity and patient health outcomes so they can meet their service and growth goals. Parata Max® and Mini® deliver high dispensing accuracy, speed and output. Parata PASS™ (patient adherence strip system) innovates long-term care and retail adherence with customized unit- and multi-dose packaging. Learn more at www.parata.com, info@parata.com, 888-PARATA1 (727-2821).


Pharmsaver

Pharmsaver.net is a pharmacy analytics website designed to increase profitability for participating pharmacies across the country. Our website possesses many unique functions that make it so much more than just a pharmaceutical shopping site. Pharmsaver is the home to the unique Reimbursement Alert system which will alert a pharmacy if they risk being reimbursed below cost for any item before they even order said item.


Phoenix LTC

Phoenix LTC provides med carts specifically designed for the LTC market.  Our carts have unlimited organizational options for the nursing staff to customize to their exact needs.  The modular design makes it a synch to maintain and refurbish extending the life of the pharmacy’s cart fleet.  Check out our new automated med dispensing cart, the iStat!


Prelude Services

Prelude Services, Inc. is a Technology Management & Consulting Services Company. We specialize in IT systems management, outsourcing, hosting and support services for the entire senior living continuum. This includes those suppliers who provide services into these organizations – Pharmacy, Home Health and Community-based Services organizations. Within these environments, Prelude takes responsibility for effectively managing systems, resources and costs associated with IT.


QS/1

QS/1’s PrimeCare has detailed facility management functions so high-volume pharmacies can customize the software to suit their operations. It’s ideal for pharmacies serving LTC, mental health, assisted living, board and care, or correctional facilities. QS/1 has software, services and support to help your high-volume pharmacy operate safely and efficiently for greater profitability.


QuickMAR

Quickmar CareSuite allows you to customize and track resident care including Medications, Treatments, Vitals, ADLs (activities of daily living), Behaviors, and Nurses Notes. With QuickMAR’s unified workflow, you can easily manage the entire medication lifecycle: new order entry by the pharmacy, order and delivery of medication, MAR updates, recording medication passes, medication destruction and returns, completing scheduled cycle fills, and communicating regularly with your pharmacy.


Resource Rx

Helping Pharmacies Reduce Cost and Increase Profitability. Independent retail and long-term care pharmacies, limited in the sell side of the profit equation, are often losing money – unknowingly – to the procurement and payer side.  Resource Rx is committed to turning that around.  Resource Rx offers Consulting, Leveraged Purchasing, and Payer Auditing and Management Services. Ultimately, we offer a better bottom line.


Rx Systems

Rx Systems, Inc. is a full-service provider of pharmacy packaging and supplies for independent pharmacies!  We design, manufacture, and distribute products to streamline pharmacy workflow!  Customizing products is our specialty!  We offer a wide selection of heat seal and cold seal pill cards (including DOSIS), Short Cycle pill cards, three levels of pre-pack automation, heat sealers, medication carts, labels, prescription bags, and vials.


SDS Rx

Delivery and logistic services to the healthcare market is what we do. It's all we do. That’s why nobody does it better. At SDS Rx we provide the process, the information and the delivery network to move medication from pharmacy to patient.


SoftWriters

FrameworkLTC® by SoftWriters, Inc., is an industry leader in pharmacy information systems, and has been providing pharmacy management solutions to the long term care and institutional pharmacy market for more than 20 years. FrameworkLTC enables you to easily and efficiently manage the complex business of pharmacy support for Long Term Care facilities. Its goal is to employ automation and technology to help the institutional pharmacy provider maximize profits, minimize costs, and better serve their customers.


Synergy Medical

SynMed™ by Synergy Medical is an automated dispensing system for solid oral medication. Blister cards are compactly designed and provide nurses the information they need to ensure control over drugs given to residents. Patients' names, medications, and the date/time to administer are all validated at a single glance. SynMed™ saves time, helps you avoid errors, and improves accuracy, so you can grow your business safely.


TCGRx

TCGRx provides pharmacy automation solutions. Our products include automatic tablet packagers, spoolers and vial fillers, tablet splitters, inventory control and will-call systems, in addition to shelving and pharmacy fixtures.  TCGRx uses light directed and barcode verified technology to manage the filling process.  Services include pharmacy design, installation, training, and support. All technology solutions offered by TCGRx accommodate short cycle dispensing.


Veridikal

Veridikal is a company focused on business analytics, audit, and forensic recovery services. We provide both providers and businesses with a unique approach and solution set that fits their unique needs. Veridikal provides integrated reporting, analysis, and monitoring dashboard that enables companies to analyze the data stored across their enterprise to make better business decisions.


Yardi Systems, Inc./ALMSA eMAR

Yardi Systems, Inc., together with its subsidiary ALMSA, is a leading solution provider for memory care, assisted living, and independent living communities. Yardi's Voyager™ Senior Housing and ALMSA software suite combine to form an integrated platform with complete accounting and financials, resident billing and community operations, marketing and CRM, and resident care. The powerful ALMSA eMAR connects caregivers and pharmacies with immediate, online access to face sheet, medication, allergy, dietary, and other important information.


Schedule

Integra always provides dedicated hall hours with no classes or meetings scheduled during this time. Hall hours are typically two hours with lunch provided in the room to drive traffic. We will post the full program and hall hours when we move closer to the show. For now, if you would like to get an idea of our schedule have a look here.

Fees & Sponsorship

Download sponsorship brochure

BASIC EXHIBITOR PACKAGE ($2,500)

This includes:

  • Two (2) representative registrations
  • One (1) 6’ tabletop during exhibit hours
  • Recognition in all conference literature including short bio in Program Guide
  • Announcement of company’s attendance in Integra newsletter (distribution of over 1200)
  • Inclusion of one page product description in attendee welcome packets (company to provide)
  • Two (2) tickets to customer dinner event
  • Lunch and breakfast included on both Wed and Thurs
  • Access to a pre and post show mailing list including address information (no email)
  • Recognition in all conference signage, literature, and on exhibitor web page

All Sponsorships include basic exhibitor package offerings:
Silver Sponsors ($4,000)

  • Priority Booth Placement (3rd choice booth selection)
  • Three (3) company representatives, with (3) tickets to dinner event
  • Opportunity to have Integra send pre show email to our full customer list
  • Full page ad in Program Guide given to all attendees (exhibitor to provide design)
  • Your company name as Silver Sponsor on all show signage and Web
  • Your company named as an official Break Sponsor – on signage at break station

Gold Sponsors ($7,000)

  • Priority Booth Placement (2nd choice booth selection)
  • Extended booth space (full 10x10)
  • Your company’s inclusion in “Vendor Hour”
    • Providing two 30 minute speaking opportunities
  • Opportunity to have Integra send pre and post show email to our full customer list
  • Includes (3) company representatives, with (3) tickets to dinner event
  • Full page ad in Program Guide given to all attendees (exhibitor to provide design)
  • Your company name as Gold Sponsor on all show signage & Web
  • Your company named as an official Break Sponsor – on signage at break station

Platinum Sponsors ($10,000)

  • Extended booth space (any size booth, island or aisle)
  • Priority Booth Placement (1st choice booth selection)
  • Opportunity to speak to entire attendee base during breakfast on Thursday (10 minutes)
  • Your company’s inclusion in “Vendor Hour”
    • Providing two 30 minute speaking opportunities
  • Includes (4) attendee representatives, with (4) tickets to dinner event
  • Opportunity to place a tabletop display next to registration desk prior to show
  • Opportunity to have Integra send pre and post show email to our full customer list
  • Full page ad in Program Guide given to all attendees (exhibitor to provide design)
  • Your company name as Platinum Sponsor on all show signage and Web
  • Your company named as official lunch sponsor (one day) – including signage during lunch

Info & Shipping

All shipping information including an exhbitor kit will be provided as we move closer to the show.

Venue

The 2015 Seminar will be held at the Grand Hyatt in San Antonio, Texas. Discover an exciting blend of modernism and Latin culture at one of the premier hotels in downtown San Antonio. Adjacent to the Henry B. Gonzalez Convention Center, HemisFair Park and the River Walk, the dramatic design of Grand Hyatt San Antonio exemplifies this unique city offering breathtaking spaces, unforgettable experiences, exceptional touches and personalized services.

Here are just a few of the ways you can enjoy your stay:

  • Take an invigorating dip in the rooftop outdoor heated lap pool, keep up your fitness routine in the 24-hour StayFit™ gym or enjoy YogaAway™ in the privacy of your guestroom.
  • Enjoy exceptional food and wine, at Ruth's Chris Steak House serving the best USDA prime steaks sizzling hot.
  • They have laid out the welcome mat for your four-legged family member. Canine guests weighing up to 50 pounds are welcome. Please see the Pet Policy for more information.
  • Spread out in 1,003 spacious guestrooms, offering exceptional amenities and expansive views of the city or the HemisFair Park.
  •  Find a treasure trove of rich art, American history and Southwest culture just minutes away.    
  • Explore nature's wonders, golf, shop or visit theme parks and attractions; the premier location makes this your ideal base for a memorable visit.

Room Rates for 2015: Book your room here!

Attendee Fee: $165*
Additional Attendee (per person): $135**

*Prices available until November 1, 2014.
**From same pharmacy only; available until November 1, 2014.

Late Fee: $195*
*Price from November 1, 2014 – January 26, 2015.

Included in attendee fees: access to all classes, speakers, Welcome Reception, Dinner Event, and all conference provided meals.
Does NOT include hotel room, parking, or other fees.

Free Internet in each room, provided by Integra.

 

Dining & Entertainment

San Antonio is a tapestry of Mexican and American history. From exciting events to restaurants and attractions, San Antonio offers a unique diversity. But the city is also known for its beauty, with excellent examples of Southwestern architecture and a plush landscape rarely seen in such an arid environment, due in part to the San Antonio River that runs through the downtown area. Whether you simply want to remember the Alamo, stroll down the famous River Walk in Downtown San Antonio or sample the Tex-Mex cuisine, you’ll find this Texas vacation spot has a charm that is distinct from any other American city.

ON-SITE RESTAURANTS & CAFES:

Ruth's Chris Steak House - Recognized worldwide for serving the finest aged USDA Prime beef.
Breakfast and lunch are available daily with a full menu, and enjoy dinner in the upscale dining room, Prime Bar, or on the patio.
Restaurant: 6:00 AM - 10:00 PM, daily | Prime Bar: 11:00 AM - 11:00 PM, daily
Breakfast: 6:00 AM - 10:30 AM, Monday - Friday | 6:30 AM - 11:00 AM, Saturday & Sunday
Lunch: 11:00 AM - 2:30 PM, Monday - Friday | 11:30 AM - 2:30 PM, Saturday & Sunday
Dinner: 4:30 PM - 10:00 PM, daily
Phone:  1 (210) 227-8847

Perks Coffee - Perks Coffee & More is open 24 hours for your convenience, whether you prefer breakfast or a late night snack.
Perks coffee shop and restaurant offers “much more” than just coffee!  Discover ready-made sandwiches, fresh patries, and a range of snacks for those times when you simply don’t have time to sit down for lunch.  From Frappucino to regular Joe, coffee connoisseurs will love our wide selection of Starbucks® brand coffees.

Bar Rojo - Hours are 3:00 PM to 2:00 AM 
Savor delicious drinks and sophisticated atmosphere. Located on the street level, Grand Hyatt’s signature San Antonio bar is a casual-yet-upscale lounge popular with visitors and locals.  Savor high-end specialty drinks and classic cocktails.  Contemporary artistic flair merges bold ruby and blue accents, avant-garde furnishings and futuristic lighting to create a strikingly modernistic effect.  Encounter a setting that is at once posh but comfortable within this inviting option for engaging San Antonio nightlife. Take your pick from an impressive array of premium libations, including: Mexican tequilas, South American rums, Chilean wines. Satisfy your hunger with our freshly prepared small-plate items, inspired by Pan Latino cuisine.

OFF-SITE RESTAURANTS & CAFES: Click here for an extensive list of nearby dining options.

Transportation

Area Airport:
San Antonio International Airport - SAT
Visit SAT airport website

24/7/365 airport assistance line: 1 (210) 207-3433
Distance From Hotel: 8 miles
Maps & Directions click here

Shuttle Service: The Grand Hyatt does not provide shuttle service.
Shuttle transportation to and from San Antonio International Airport and downtown (8 miles) is provided for a fee by SATRANS, the city's official airport shuttle, between 7:00a.m. and 1:00a.m. daily. Make a reservation.
For more information, call 210-281-9900, or visit www.saairportshuttle.com.

Parking at Hotel:
Overnight Guests:
Self: $25.00 plus tax
Valet: $35.00 plus tax
Full parking information, click here.
 

Events

One of San Antonio's newest event venues, the Integra Dinner Event will be held at the Jack Guenther Pavilion at the Briscoe Museum. Join us for a self-guided tour of the Briscoe Museum followed by a lovely evening of dinner and entertainment.

More than just a museum, the Jack Guenther Pavilion and the McNutt Courtyard and Sculpture Garden at the Briscoe Western Art Museum are an experience! Formerly home to the San Antonio's first Public Library, this serene campus is located along the picturesque River Walk with elegant entrances on both Market Street and the River Walk. The Pavilion offers exquisite architecture paired with an idyllic location flanked by majestic canopies of oak trees, colorful beds of indigenous plants and a grand Italian pergola. The venue is brimming with charm and elegance.

The Briscoe Western Art Museum presents art and artifacts from across the history and cultures of the American West. Over five centuries, from the Spanish conquest to the present day, the collections of the Briscoe tell the story of the West in all its drama. It is a story of global dimension, played out in a timeless landscape. It is a story that continues today. What does the West mean to you? What future are we pioneering for the generations who will follow us?

Following the Briscoe Museum tour, Integra will host a Fiesta inspired dinner and cocktails - all with a nod to the Southwest Fusion style cooking found in San Antonio. Various options are being considered for dinner entertainment including flamenco and folklorico dancers and mariachi folk bands.

The Welcome Reception will be held onsite at the Grand Hyatt in an elegant event space with walk out balcony overlooking the beautiful downtown district and River Walk. After you have arrived to the hotel, settled into your rooms, and registered with Integra staff we invite to join us for hors d'oeuvres and cocktails and enjoy the views of San Antonio.

 

Mobile App

At Integra we focus on ensuring our customer experience is the best it can be. Our Seminar is no exception, and each year we strive to bring you enriched programs and additional ways to improve your experience. To that end, we introduce CrowdCompass, a well-designed mobile app that will serve as your personal schedule, educational toolkit, digital journal, electronic business card holder, real-time personal assistant, and social media medium.

We will still provide your trusted printed Program Guide, but with the majority of smartphone owners using over 15 apps in any given week, we know for many of you this has moved from preference to expectation.

 

  • Customize your personal schedule prior to the Seminar and set time-based reminders of important activities
  • Receive updates and special notices during the Seminar
  • Keep track of notes, information, and ideas you want to share with your team
  • Remember the names of other attendees you interacted with and their contact info
  • View interactive maps
  • Note which exhibitors you like the most and want to follow up with
  • Share your experience with other attendees

The app will be available for download, as we move closer to the show, on the Seminar website at www.integrauserseminar.com.

We will provide further details and information on downloading the application and best practices for use.