support & consulting services


Integra is dedicated to providing exceptional customer service in support of one of our guiding principles, "The Customer Comes First." This is accomplished by consistently and cohesively delivering our "Service Value Proposition"— Honesty, Quality, Responsiveness.

Integra customer service plans include a variety of tailored program options delivering 24-hour, seven days a week support both via phone and on site. We also offer Consulting Services to continually assist in our customers' success as your businesses grow and develop, adding new lines of business and increasing your customer base.

To learn more about our Support Team and the service they provide please click here.

CONSULTING SERVICES -

Our first class team of account management provides full set-up and end-user training when you are initially installed with DocuTrack & DeliveryTrack though we realize our customers businesses are constantly evolving and changing. Our Consulting Services team can assist your pharmacy in handling this growth and is here to ensure your pharmacy's success.

Integra Consulting Services can provide assistance with:

  • Streamlining your current workflow
  • Implementing major workflow changes
  • Analyzing existing processes to ensure process optimization
  • Implementing procedures to increase productivity and efficiency while reducing costs
  • Improving staff effectiveness by training new administrative staff and general users
  • Your pharmacy's transition into new lines of business
  • Improving integration of various technologies utilized at your pharmacy

Please email for pricing. Costs are based on a per day basis.

Talk to an Integra Consultant today and learn how to substantially improve your pharmacy's efficiency.