History of DocuTrack

Built for pharmacy, by those who understand the business
 

DocuTrack is based on the lessons learned by several Integra employees setting up over 35 closed-door pharmacies. The initial focus of DocuTrack was to eliminate paper from the pharmacy without deploying any technology outside the pharmacy, although this it has expanded to support eMAR, computerized physician order entry, and the direct interface to provider clinical systems.

The first version of DocuTrack was released in 2003 and installed at Woodhaven pharmacy. This version was based on the TIFF file format. The original interface between the pharmacy information system and DocuTrack was limited to screen scraped data. Based on the limitations of the TIFF format and screen scraping, the second version of DocuTrack was released in 2005. This version was based on the PDF format and utilized a web-services API to exchange data and commands with the pharmacy information system. In the process, Integra created interfaces to over 35 pharmacy related technolgies using the DirectConnect API.

In 2006, the third version of DocuTrack was released. This version contained automated barcode processing, forms management, and a variety of other features requested by customers. In 2007, the fourth version of DocuTrack was released. The primary focus of this release was to provide support for large enterprise customers who wanted to simultaneously use several different pharmacy information systems, or who wanted the capability to support a large number of simultaneous users.

The lastest and most current release is DocuTrack 5. DocuTrack 5 contains over 240 feature enhancements and technical enhancements including:

• New smart-client (no longer reliant on Internet Explorer)
• Completely re-designed user interface with similar look for seamless customer transition
• Free integrated PDF viewer (Adobe Acrobat is no longer required)

DocuTrack 5 is a nearly complete re-write of the original product.  According to DocuTrack Product Manager, Louie Foster, “Maintaining constant communication with customers through time and motion studies, site visits, the Integra User Training Seminar, tradeshows and daily support, DocuTrack 5 represents what our customers, and the industry, need and want from our products.”

The features and functionality of each release is largely determined by Integra’s customers. Integra uses a variety of mechanisms to determine this information, including:

• Customer visits
• Web seminars
• Regional customer meetings
• Focus groups
• Trade show attendance
• On-line user forums

Because the technology behind DocuTrack is owned by Integra and this is the only industry segment that we are focused on, Integra is able to rapidly adapt the product to meet the customer needs and regulatory requirements.