DELIVERYTRACK USEABILITY AND FUNCTION

• Designed specifically for the pharmacy market, DeliveryTrack has been developed to fit seamlessly into your current processes.
• Full integration with your existing pharmacy information system allows for the complete and detailed generation of electronic delivery manifests.
• Intuitive design creates a seamless transition away from paper processes.
• Minimal training required for immediate dispatch and driver productivity.

SEAMLESS IMPLEMENTATION PROCESS

• Personal Account Management – An account management team will provide on-site training and personally guide you through the implementation process.
• Short Implementation Period – Most systems are installed within two days. With over 250 implementations of Integra’s other pharmacy workflow product DocuTrack, our experienced client services staff is well equipped with the knowledge and expertise to allow for efficient installation.
• Minimal Training Required – DeliveryTrack has been carefully designed to fit into your current processes. Along with its intuitive design features, users quickly adapt to the new administrative workspace and handheld devices.

SUPERIOR SERVICE AND SUPPORT

• Integra’s comprehensive support staff includes technical support, field service and account management teams equipped to resolve most reported problems immediately without having to send a representative on site. 
• State-of-the-art call tracking, field service and knowledgebase tools allow technical personnel to quickly access key product information, account status and service history.
• Remote access capabilities allow field and support engineers to monitor system performance and rapidly deliver effective solutions.

PRODUCT OPTIMIZATION

• Continual interface development allows DeliveryTrack to adapt to changing industry needs and those of your pharmacy. Interfaces to major pharmacy information systems and other pharmacy programs currently exist while more are continually researched and developed.
• DeliveryTrack performance is continually monitored by your individual account manager and Integra’s internal reporting system. Integra support will remotely monitor available disk space on your server, the stability of your handheld devices as well as the flow of documents between DocuTrack and DeliveryTrack.
• Deployment is utilized to create simple and efficient upgrades to new versions of DeliveryTrack.