"Everyone at our office feels that you guys give some of the best customer support we’ve ever experienced.  You are quick to respond to our attempts to contact you, and quick to resolve issues and we wanted to thank you all for it."

"I would like to pass along thanks to Travis Royal for his late night assistance in attempting to help us resolve our association issue on Saturday night. Thanks again to Travis and Integra for second to none support."

"I just wanted to drop a quick note to say thank you for the time Steve and Chris spent helping me with an issue at a mutual clients site. Both Steve and Chris researched my issue very well…their attention to my issue has helped me focus on a possible cause. Given their attitude, I know they will assist me further if I need them. So I would still like to express my appreciation for the support these two gentlemen have given. Both are knowledgeable, professional and are a pleasure to work with."

"We have been very satisfied with the DocuTrack product and feel it has been very beneficial to our staff. We highly recommend this product."

"I consider your customer service response superior to any I have ever worked with in 32 years of being a pharmacist.  I sent an email and in less than 5 minutes I had 2-3 replies. Thanks…other companies would be served well by taking a few lessons from Integra."

“After seeing the benefits of DocuTrack, I jumped on the chance to be a pilot site for DeliveryTrack. DocuTrack was able to dramatically streamline our order processing workflow and now DeliveryTrack will allow us to take that efficiency mobile.”

“Paperless document management helps us meet our clients’ expectations that we are cutting edge.”

"THANK YOU for your continued proactive and excellent support. It is a pleasure working with you."

"I sent an email this morning with a non urgent question. Within 3 minutes my question was responded to. The amazing part is not only the response time, but the fact that I emailed at 5:45am your time.

Thanks for having the best customer support I have ever dealt with!!!"

"Just wanted to pass along our sincere appreciation to both Softwriters and Integra for helping us to provide excellent service to our customers and ultimately to their patients. All of the support that we have had during our migration is very much appreciated. Feel free to use this “success story!”"

“When the Integra Group people returned with the draft application they were very close to our process requirements even down to the color coding of our departments, like the color folders we had grown accustomed to in present system. The fitting of DocuTrack into some of our habits was a great assistance in training.”

“No wonder Kinney Drugs’ Brian Scott calls document management, also DocuTrack in this case, and the paperless environment two of the best tools for improving communications.”

“Being paperless really reduces the chance for errors in document processing.”

“Integra and DocuTrack are now members of the Alert Pharmacy team. I don’t know how we could get along without DocuTrack.”

“I just wanted to share the GREAT BIG THANK YOU from me and the staff on the direct delivery.  They are so excited that they don’t have to look for manifests and then look for the RX number; now they can search for the RX number in DocuTrack and immediately the delivery confirmation is there in front of them.  This is a great efficiency tool.”

"Integra and DocuTrack were the clear choice for Chem Rx. A pharmacy of our scale needed a solution that provided user friendly design, minimal IT and maintenance concerns, as well as robust functionality. We were able to achieve these goals with DocuTrack while being trained and supported by Integra’s excellent client services team."

"This means that orders, clarifications, insurance information, census data, and delivery manifests can be retrieved in literally seconds - even if the document was received years ago."

"It is going great. Debralee, the Pharmacy Ops Manager, has it down. Thanks for giving us a great tool to make our service the best in our area."

“I was very impressed with the LTC pharmacy knowledge of the Integra Group and especially the account manager.”

“We were inundated with more than 2,000 pages a day, including orders, admission information, and census sheets. [With document management] we have easily searchable records of what’s coming in and going out. This is great for working with facilities, and it is phenomenal for audits. The great thing is that DocuTrack improves workflow in the pharmacy.”

“Before DocuTrack, I would have sent three people to the warehouse.”

“DocuTrack and the Integra team have been extremely valuable to Forum and our team. They are very responsive to our requirements. They are innovative and the support is excellent.”

“After our first year, it became clear we needed to step up our technology. After the fourth full week of using DocuTrack, we were getting our order entry done so much faster that we were leaving the pharmacy up to two hours earlier every evening.”

“It is extremely efficient.”

“According to Ayers [of Pure Service Pharmacy], Pure has improved reordering efficiency by about 25% and has reduced costs proportionately – in large because order entry staff no longer have to touch most refill orders.”

“DocuTrack is clearly the most functional, easiest to use, and best supported pharmacy management system available.”

“Integra is the best with implementations and conversions.”

"Our staff is extremely pleased with DocuTrack, finding it easy to use and very efficient. We have already seen increased productivity and will eventually utilize DocuTrack to assist us in handling all of the facilities we currently service."