Enhanced DeliveryTrack Interface to FrameworkLTC

The FrameworkLTC interface to DeliveryTrack has been updated to a bi-directional web service that allows FrameworkLTC to submit items ready for delivery into DeliveryTrack and view confirmation of their submittal within FrameworkLTC.

After a delivery is complete DeliveryTrack sends proof of delivery information, including the digital signature, back into FrameworkLTC. For more information please contact Integra Sales at (866) 257-4279 or email a rep now.

Integra Product Managers Attend ASCP

ASCP Midyear Conference and Exhibition in Phoenix, Arizona presents three days of educational offerings, exhibit halls featuring the industry's latest products and services, product theatres and networking.

Integra's Product Management staff including Louie Foster, Director of Product Management and DocuTrack Product Manager, as well as Raymond van Rooyen, Integra's Director of Operations and DeliveryTrack Product Manager, will be attending the show. They will be on-hand at booth #307 to answer questions regarding DocuTrack and DeliveryTrack.

Please feel free to visit with them at booth #307!

Integra Attending Armada Specialty Summit

Integra sales representatives are currently attending their 3rd Armada Specialty Pharmacy Summit in booth #41. DocuTrack currently supports various specialty pharmacy customers and is well-suited to this market. A recent case study was done with Premier Kids Care in Monroe, GA. Their staff highly recommended DocuTrack to other specialty pharmacies stating:

“DocuTrack has made life a lot easier and been a tremendous help to me in the audit aspect.” – Lori Wages, Audit Coordinator

“We are saving [money] in paper and we’re not hiring anyone to do our filing anymore.” – Candice Horsley, Reorder Supervisor

“We save time with people not looking for charts and being able to email through DocuTrack.” – Dawn Gwaltney, Corporate Compliance Officer

Learn more about the Armada Specialty Pharmacy Summit now!

DeliveryTrack 3.1 Released

Integra, Inc. is pleased to announce the release of DeliveryTrack 3.1. This is the most advanced version of DeliveryTrack to-date with significant connectivity enhancements for the mobile devices. 3.1 also provides a common Web Services based interface that allows external vendors to provide DeliveryTrack with manifest, stop and route information, as well as query the DeliveryTrack system for delivery status information. Over 25 pharmacies currently utilize DeliveryTrack to automate their delivery process.

“Version 3.1 will significantly improve the overall stability of mobile devices. In addition it offers Pharmacy Information System vendors a robust API based interface to send data to DeliveryTrack and to more closely integrate proof of delivery data back into their own applications.” says Raymond van Rooyen, the DeliveryTrack Product Manager.

For a full list of features available in 3.1 please view the complete press release.

DeliveryTrack interface to Rx30 nearing completion

Integra NV, Inc. is working with Rx30 to develop a web services based interface from the Rx30 Pharmacy System to Integra’s delivery management solution, DeliveryTrack.

RX30 is a leading provider of pharmacy information systems. The Rx30 system will inform DeliveryTrack of what needs to be delivered, along with the address and special instructions for each stop. Once items are delivered, Deliverytrack will transmit delivery confirmation via web service back into RX30. This will enable pharmacy technicians to look up the status and proof of delivery immediately, from within RX30.

DeliveryTrack Driver Training Video Released

Integra has released the DeliveryTrack driver training video. This complements the earlier released Administrator training video and the Shipping Workplace training video.

This short video will teach drivers how to use their handheld device to complete a delivery. They will learn how to verify stops and totes, make deliveries and collect returns, capture an electronic signature and make changes to their route.

To access, please visit the Integra Learning Center.

Integra attains MSFT Gold Certified Partner Status

Integra, Inc. has attained Gold Certified Partner status in the Microsoft Partner Program with competency in Networking Infrastructure Solutions. As a Gold Certified Partner, Integra has demonstrated expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support.

Integra Releases DocuTrack 4.6

The latest version of Integra’s workflow and document management product, DocuTrack, has been released. Version 4.6 provides a variety of new features and interfaces.

A few included features are:

• Barcode recognition for DocuTrack customers using Rx30. This allows manifests showing a barcode for each prescription to be indexed by the prescription.
• Additional HBS Manifest Barcodes
• Emar interface enhancements

MED-PASS expands offering of barcoded forms

In response to customer requests at the recent 3rd Annual Integra User Meeting, MED-PASS, Inc. is adding to the variety of forms that feature barcodes for use with the Integra DocuTrack Barcode Module. MED-PASS forms already barcoded for use with DocuTrack include Medication Orders/Reorders, Physician’s Telephone Orders, IV Catheter Orders and Physicians Orders (PFs).

The most recent barcoded forms additions are Controlled Substance Prescription Fax forms created in response to on-going DEA enforcement actions affecting pharmacies that serve LTC, hospice and infusion care providers.

Upon the advice of Integra DocuTrack users, MED-PASS will begin adding barcodes to controlled drug records, medication records, treatment records and will include unique barcodes on Physician’s Order/Medication Record combo forms that will allow the PF and MR portions to be routed to different stations within the pharmacy.

MED-PASS barcoded medical records are compatible with a wide variety of major pharmacy software systems including popular systems that work with the Integra such as SoftWriters FrameworkLTC and QS/1.

“MED-PASS has been an excellent form partner for us. They have consistently increased the number of forms supported by DocuTrack resulting in immediate and direct benefits to our mutual clients.”

For more information contact MED-PASS, Inc. at 800-438-8884 or visit www.med-pass.com (keyword:Integra).

DeliveryTrack interface to Rx30 in preliminary stages

Integra's DeliveryTrack Product Management team has begun initial discussions with Rx30 Pharmacy System to create an interface that will tightly align the two systems.

DeliveryTrack is currently interfaced to 10 pharmacy information systems and we are consistently working to provide even more functionality to our current and potential customers.

The Rx30 Pharmacy System provides Prescription Filling, Nursing Home, Consulting, Accounts Receivable, Workflow Management, Signature Capture, IV processing, Compounding, Integrated POS Solutions and vendor interfaces to provide you a total turnkey dispensing solution.

Integra Seminar hosts 63 pharmacies

The Third Annual Integra User Seminar was very successful with over 130 attendees from 63 pharmacies, 8 exhibiting vendors and 9 staff members in attendance. With this growth, Integra will be looking at 200 to 300 people in 2011.

Our staff was a bit overwhelmed with the growth in numbers as attendance nearly doubled since 2009. We countered by sending 6 more staff members to aid in training and organization. Feedback from the Seminar was very positive overall, though we have many changes in mind for next year to both make it a smoother experience for attendees in 2010 and provide fresh, new information every year.

We had 8 attending vendors including QS/1 PrimeCare, RNA Helix Pharmacy System, Softwriters FrameworkLTC, Manchac Technologies DOSIS L60, MED-PASS, MedCall, ALMSA and Integra’s DeliveryTrack sales team. Attendees included owners, directors, pharmacy management and supervisory staff, data entry, I.T. and billing officers from the 63 attending pharmacies.

Additional fields added to FrameworkLTC interface

Working with Integra Product Management, FrameworkLTC has recently added additional fields to the DocuTrack interface. This allows you to fill in more data on your forms as well as include custom fields (e.g. most clients should be able to fully fill-in a CII Refill Request form).

Integra and QuickMAR discuss DocuTrack Interface

Integra, Inc. has begun preliminary discussions with QuickMAR to create an interface between DocuTrack and QuickMAR.

QuickMAR is an electronic medication management system. It was originally developed in 2003 as an internal application in assisted living facilities to simplify the medication management and administration process. As it proved to dramatically improve accuracy and efficiency of the med pass process, it was finally launched as a commercial product in 2007. Today, QuickMAR customers report a 30-50% improvement in efficiency and greater accuracy in med passes, and better record keeping, resulting in better state surveys.

Integra already has interfaces in place with various other eMAR products including Assisted Living Management Services of America (ALMSA) and Creative Strategies' Accu-flo system.

Integra will announce and release the QuickMAR interface upon completion in 2010.

User Seminar attendee count doubles in 2010

The Annual Integra User Seminar has more than doubled in size from last year, 2009. 125 DocuTrack and DeliveryTrack customers have signed up for the two-day course this coming February in Dallas/Fort Worth, TX. Classes will include best practices, feature utilization, one-on-one personal consultation sessions, IT troubleshooting, Pharmacy Information System breakout sessions, new user classes and many others.

Seven vendor partners are exhibiting at the Seminar including:

• QS/1
• RNA Pharmacy Solutions
• Softwriters/FrameworkLTC
• ALMSA
• Med-Pass, Inc.
• MedCall LLC
• Manchac Technologies, DOSIS

The Seminar will be held on February 17 & 18, 2010 at the American Airlines Training and Conference Center in Dallas/Fort Worth, TX.

Integra creates DocuTrack interface to DOSIS L60

Integra, Inc. has partnered with Manchac Technologies to synchronize barcode technologies between Integra’s industry leading workflow and document management solution, DocuTrack, and Manchac’s prescription dispensing robot, DOSIS L60.

This synchronization provides DocuTrack/DOSIS customers the ability to read barcodes created by DOSIS and have those automatically associated when they are faxed or scanned back into the pharmacy. At this point they can be batch submitted saving time on order entry.

DocuTrack users process 2 million new documents per week

Based on data collected from customer servers we found Docutrack pharmacies have processed over 160 million documents to-date, with over two million new documents per week and roughly four documents processed per second, 24X7.

Integra's customer base consists of roughly 300 pharmacies from Long Term Care, Specialty Pharmacy, HME Pharmacy, Retail and mail order.

Integra's CEO addresses Pharmacy Delivery Technology in ComputerTalk

Over the years the level of pharmacy technology and associated automation has advanced considerably – as an example, it is now common to see automated dispensing machines and other cutting-edge systems in use at your corner retail pharmacy.

Despite these recent advancements, one area that has received little attention over the years is the process whereby pharmaceuticals and related products are delivered to the healthcare provider or customer. For those pharmacies that provide delivery, the costs associated with this process can account for 4 to 8% of their gross revenue – a significant amount by any measure.

The lack of delivery management automation represents a significant deficiency in the business processes of many pharmacies. This can sometimes result in a cascading series of problems which can take considerable time and resources to remedy.

The good news is that various solutions to this problem exist and have been in use for years both inside and outside this industry. The end result usually involves the deployment of a wireless handheld solution interfaced to the pharmacy management system which is used to track and manage the entire delivery process.

Click here to read the full article.

Outstanding response for Integra User Seminar

Registration for the Integra User Seminar closed last Tuesday with outstanding attendee and vendor response. "This is the third annual User Seminar Integra has produced and registration numbers have been steadily growing each year," said Integra Marketing Manager, Kirsten Koci. ""Customers are using this Seminar as a platform for new user training, advanced administrative training, IT staff development or simply as a refresh for continuing users."

Over 100 attendees are registered for the conference from more than 50 pharmacies across the nation. User roles range from owners and managers to IT and data entry staff. Vendors include QS/1, RNA, ALMSA and Med-Pass.

ASCP Conference excellent platform for vendor discussions

The Integra staff attended the American Society of Consultant Pharmacists Annual Meeting last week in Aneheim, CA. The product management team was able to meet one-on-one with various vendor partners to discuss ways to enhance DocuTrack and DeliveryTrack through improved interface functionality, additional features and future integration.

Integra's Director of Product Management, Louie Foster, gives us the highights of these meetings below:

• We are working with RNA to take the interface to new levels of functionality.
• We had a chance to talk about future interface directions with QS/1 and are very excited by the opportunities.
• We spoke with FrameworkLTC about DeliveryTrack interface support and future interface directions with DocuTrack.
• We spoke with DOSIS about interfacing their barcodes to DocuTrack.
• We spoke with ALMSA about growing the capabilities of the current eMAR interface with DocuTrack and possible DeliveryTrack integration.
• We were able to cover current interface functionality with Accu-flo.

Though these are just preliminary discussions, we can see how these tradeshows allow us to connect with vendor partners in order to improve our products to meet the needs of our customers and thrive in the healthcare market.

Integra Customer Dinner at ASCP well attended

Integra hosted a customer dinner event for current and potential customers during ASCP this last Wednesday, 11/18. Over 60 people attended the event enjoying dinner and a chance to speak with other DocuTrack and DeliveryTrack users.

Integra's sales staff as well as Product Managers, Raymond van Rooyen and Louie Foster, and Integra's CEO, Kevin Welch, were there to meet with people and answer any questions about Integra products or the company.

"We host our Annual Customer Dinner during ASCP Annual as many of our customers attend ASCP each year making it more convenient for them," says Integra Marketing Manager, Kirsten Koci. "It is an excellent opportunity for our staff, current customers, potential customers and vendors to interact in an informal, enjoyable setting. This year was very well attended and people seemed to greatly enjoy the evening."