Costs Down, Service Up

Experience has taught Steve Carlton, owner of Spectrum Pharmacy, in Las Vegas that there are only two major economic variables when it comes to running a pharmacy: the cost of goods and the cost of labor. And it is only the cost of labor that Carlton expects to have any chance to control. He does this by focusing on technology that gives him greater operational efficiency and more flexibility in how he assigns tasks to his staff. He found just such an enabling technology in the DocuTrack paperless document management system from Integra...

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